Welcome to the PivotQA Academy
Empowering Customer Service Professionals Through Education
PivotQA Academy, LLC is a technology learning academy catered for the 25 million US service industry workers who have a desire to pivot into a career in tech.
Service workers possess skills that could help them pivot into IT, including communication, critical thinking, and understanding the customer’s needs. The problem is that they don’t know how or who could help. They need a program that will give them a chance.

Learn the skills to transition into IT as a software tester
Join our virtual academy and gain the knowledge and skills needed to pivot into IT as a software tester.

Empower Yourself
Take Back Control of Your Career
At PivotQA Academy, we are dedicated to helping service industry employees break free from the daily grind and transition into the dynamic and lucrative field of software testing.
Transform Your Life
Don’t settle for a career that leaves you feeling overworked, underpaid, and unfulfilled.
Quality Education
We believe in quality education that equips you with the real-world skills and knowledge to succeed as a software tester.
Expert Guidance
Our team of experienced mentors will provide personalized guidance throughout your learning journey.
A Growing Community
Join other individuals who have made the pivot into IT through PivotQA Academy.
The L.E.A.P. Foundational Course
In this competitive job market, you need more than learning. You need an academy that will take you to the final mile. Our 4-phase educational program includes:
Phase l: Learn
We teach our Pivoters the techniques and processes of software testing according to the guidelines of the International Software Testing Qualification Board (ISTQB).
Phase E: Exam prep
Prep for the ISTQB CTLF 4.0 Exam within the PivotQA Community.
Passing this certification makes our Pivoters certified software testers.
phase a: applicaTION
We help them
solidify their skills through real-life testing scenarios and job assignments through partnerships with various companies.
phase p: presentation
Work with our certified recruiters as they assist you build your resume, your social media image, and to prepare you for your job interview.
Frequently Asked Questions
PivotQA Academy
At PivotQA, we thrive on transparency, so we are upfront on our tuition cost to give our prospective students everything they would need to make an informed decision. The tuition for our Winter 2024-2025 session is $2,500. We offer discounts to military, first responders, and teachers. We also offer flexible payment plans for those who qualify.
Our one-time tuition cost includes course materials and on-demand training, weekly Study Group Calls, bi-weekly mentor calls, access to our private community, a personal, certified career coach, and future training sessions to supplement your learning at no additional cost.
No, our academy welcomes all skill levels and our courses are designed to teach you everything you need to know to become a successful software tester. We do recommend having at least basic computer knowledge to access the training and community site.
To enroll, click on the Pivot Now link to schedule your discovery call with an admissions specialist. On this 30-minute call, our specialist will discuss our process and to ascertain if PivotQA is right for you. This is also a great opportunity to share any questions or concerns you may have. If our Admissions Committee approves your enrollment, you will receive an acceptance call inviting you to enroll in our program.
Pivot Your Career
Don’t wait any longer to pursue your dream IT career. Talk with an admissions counselor today.